Shipping & Returns
SHIPPING & DELIVERY
JDYS.W offers worldwide shipping along with a tracking number following approval of transaction. Please allow up to two business days (not including weekends or holidays) for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping.
UNITED STATES ORDERS
All orders placed within the United States are generally shipped within 5 to 7 business days not including processing time incurred from FedEx. Further delays of up to 10 business days may occur for items containing fox and rabbit fur due to additional customs clearance. A flat rate will be charged for all shipments made throughout the United States. A tracking number will be become available once the transaction has been approved.
All international orders are shipping within 10-15 business days not including processing time using FedEx. A flat rate will be charged for ALL international orders. A tracking number will become available once transaction has been approved. Please note, at this time, shipping to the Ukraine is not available.
Note: All VAT, customs and/or duty fees/charges are the sole responsibility of the buyer and in accordance to the applicable country’s customs policy.
CAN I RETURN MY ORDER?
If you change your mind about your items, we are happy to refund your order excluding the original delivery cost, providing: items must be returned within 14 days from the purchase date on your order confirmation. Items must be unused and in its original packaging. If the original packaging has been damaged or is unavailable, please use an appropriate box and mailbag to return your items back to us. Please note that if the items get damaged during transit due to improper packaging you might be responsible for any additional costs. All footwear must be tried on indoors and must not show any signs that the product has been worn. Items are returned at the customers’ own expense.
HOW DO I RETURN MY ITEM(S)?
Please contact our return team email@example.com to get the return address. Please follow the simple steps below to return your item(s). On your returns slip, please select the items you would like to return. Tell us why you would like to return your item using the reason key listed on the form. Cut off the returns label and attach this to the outside of your parcel. Please ensure you obtain a proof of postage until your refund has been processed. Enclose your returns form inside the parcel before sealing your parcel.